Privacy Policy

Last updated: April 26, 2025

At Noovibe ("we", "us", or "our"), your privacy is a priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from www.noovibe.com (the "Site") or interact with us through our services (the "Services").
Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, operational needs, or legal requirements. Updates will be posted on this page and are effective immediately upon posting.

How We Collect and Use Your Personal Information

We collect personal information to provide and improve our Services, process your orders, communicate with you, and comply with legal obligations.

The types of personal information we collect include:

Information You Provide Directly

Contact Information: Name, shipping and billing address, email address, phone number.

Order Information: Purchase details, payment confirmation.

Customer Service Information: Communications with our support team.

Information We Automatically Collect

Through cookies and similar technologies (such as Facebook Pixel, Google Analytics, TikTok Pixel), we collect:

Device and browser type

IP address

Time zone

Browsing behavior on our Site

You may adjust your browser settings to refuse cookies, but this may affect your user experience.

Information from Third Parties

We may receive personal information from:

Shopify (our ecommerce platform)

Payment processors

Marketing platforms (such as Klaviyo)

Fulfillment and shipping partners

Advertising platforms and analytics tools

How We Use Your Information

To Provide Services: Process orders, manage shipments, handle customer support, and improve the Site.

Marketing and Promotions: Send emails and SMS with promotional content.
You can opt out at any time by following the unsubscribe link or by contacting us at 112@noovibe.com.

Advertising and Retargeting: Tailor advertisements based on your browsing behavior across platforms.

Security and Fraud Prevention: Detect and prevent fraud, abuse, or unauthorized access.

For users in the European Economic Area (EEA) and the United Kingdom, data processing is based on legitimate interests under GDPR Article 6(1)(f).

Sharing Personal Information

We share your information with:

Shopify and its service providers

Payment gateways and processors

Shipping and fulfillment partners

Marketing and advertising partners (only for authorized purposes)

We do not sell sensitive personal information, and any sharing for marketing purposes will comply with applicable privacy laws.

International Transfers

Your information may be transferred and processed outside your country, including in the United States.
We ensure appropriate safeguards such as Standard Contractual Clauses are in place to protect your data in compliance with GDPR and UK GDPR.

Your Rights

Depending on your location, you may have the right to:

Access your personal information

Request deletion of your information

Request correction of inaccurate data

Opt-out of marketing communications

Withdraw consent where processing is based on consent

Restrict or object to certain processing activities

Data portability (receive a copy of your personal information)

You can exercise these rights by contacting us at 112@noovibe.com.

We do not discriminate against users for exercising their privacy rights.

Children's Privacy

Our Services are not directed to individuals under the age of 16.
We do not knowingly collect personal data from children. If you believe a child has provided us information, please contact us immediately.

Security and Retention

We implement appropriate security measures to protect your information.
We retain your personal data only as long as necessary to provide services, fulfill legal obligations, and resolve disputes.

Contact Us

For questions about this Privacy Policy, our privacy practices, or to exercise your rights, please contact us at:

📩 Email: 112@noovibe.com
📍 Mailing Address: 5460 Babcock Rd Ste 120, San Antonio, TX 78240, USA.