Shipping Policy

Last Updated: April 26, 2025

At Noovibe, we are committed to delivering your order as quickly and efficiently as possible. Please read our Shipping Policy carefully to understand how your order will be processed and delivered.

Order Processing Times

All orders are processed within 1 to 3 business days (excluding weekends and holidays).

You will receive a confirmation email once your order has been processed and a tracking number once it has been shipped.

Shipping Times and Carriers

We currently ship to the United States, Canada, the United Kingdom, and Australia using trusted carriers such as USPS and FedEx.

Estimated delivery times after your order has been processed:

United States (USPS Regular): 1–4 business days

United States (USPS Priority): 1–3 business days

Canada (FedEx International): 2–5 business days

United Kingdom (FedEx International): 2–5 business days

Australia (FedEx International): 2–5 business days

Delivery times are estimates and may vary due to external factors such as customs processing or carrier delays.

Shipping Costs

Free Standard Shipping on orders over $70 USD.

Shipping rates for orders under $70 USD will be calculated and displayed at checkout.

Tracking Your Order

All shipments include a tracking number.

You will receive an email with your tracking details once your order has shipped.

Please allow up to 24 hours for the tracking link to become active.

Address Accuracy

Please ensure that your shipping address is complete and correct before placing your order.

We are not responsible for lost packages due to incorrect addresses entered by the customer.

If a package is returned to us due to an incorrect address, additional shipping charges may apply for reshipment.

Lost or Stolen Packages

If your tracking information shows that your package has been delivered but you have not received it:

Please first check with neighbors or your local carrier.

If the package is still not found, contact us at 112@noovibe.com.

We may offer a replacement or a refund, depending on the situation.

Out of Stock or Partial Orders

If one or more items in your order are temporarily out of stock:

We will contact you to offer options: wait for restock, receive a replacement product, or receive a refund for the unavailable item.

Shipping Restrictions

Currently, we ship only to the United States, Canada, the United Kingdom, and Australia.
More countries may be added in the future.

Delivery Delays

Noovibe is not responsible for delays caused by shipping carriers, weather conditions, customs, or other unforeseen events.

Contact Us

If you have any questions regarding shipping, tracking, or your order status, please contact us at:

📩 Email: 112@noovibe.com
📍 Mailing Address: 5460 Babcock Rd Ste 120, San Antonio, TX, 78240, USA